- Returns & Exchanges
Returns & Exchanges
Bullion Shark’s refund, return and exchange policy is limited to five (5) business days from the date that You receive the item. You must notify Bullion Shark by email at email@example.com or telephone at 516-739-5822 within five (5) business days from the date that You receive the item and follow the instructions provided to You, at that time. Shipping and handling charges are non-refundable. You are fully responsible for all taxes, as well as return shipping and handling costs. Bullion Shark may reject any returned or exchanged item that does not reasonably conform to these terms. If the case of a request for an exchange, Bullion Shark expressly reserves the right, in its sole and absolute discretion, to find an acceptable replacement or refund Your money should an acceptable replacement be unavailable. Returns, refunds and exchanges are subject to Bullion Shark’s Market Loss Policy. A fifteen percent (15%) restocking fee applies to any returned or exchanged items that were purchased and returned or exchanged after the fourteen day return period. Any and all market gains on refunds, returns, and exchanges shall belong solely to Bullion Shark. Specially ordered items can not be returned or exchanged.